In the event of a road accident, there’s often confusion surrounding the choice of repairer. Despite common misconceptions, you hold the legal right to decide where your vehicle, whether personal or business gets repaired.
Insurance companies tend to direct their policyholders to their preferred ‘approved’ repairers. It is highly likely that the reason these repairers have been chosen is because they offer the most cost-effective solution for the insurance company. You’re not obligated to opt for a repairer from your insurer’s list of ‘approved’ repairers.
Additionally both The Office of Fair Trading and The British Board of Motor Insurers have agreed that motor vehicle insurance policyholders retain at autonomy to choose where their vehicle is repaired, regardless of the insurance company’s advice.
Remember, quality and your satisfaction matter so don’t hesitate to exercise your right to choose the repairer that you trust.
What makes our team the best choice for repairing the damage to your car?
- Streamlined Insurance Communication: Once you have selected us as your designated repairer we will liaise directly with your insurance provider, from estimating the damage to obtaining repair authorization, we handle it all.
- Quality Assurance: We hold the certification for Full Structural Repairs BS10125:2022 by CARSQA : this means that your car or van is repaired inline with the highest industry standards using the manufacturer approved methods.
- HEV Repairers: Our Certified technicians have extensive experience in repairing Hybrid Electric Vehicles (HEV), this means that we are fully equipped to handle repairs for all HEV models.
- Customer-Centric Approach: Our customer service advisor will guide you throughout the repair. We prioritize transparency and professionalism, ensuring you’re informed and supported until your vehicle is ready for collection.
Remember, quality and your satisfaction matter so don’t hesitate to exercise your right to choose the repairer that you trust.
We’re thrilled to share some glowing reviews from a few of our valued customers who took the time to leave feedback on Google. Here are their comments:
Danny Austin commented:
” A lot of companies can paint stuff. . . Colourcube’s work is top quality, but in addition to that, they are professional while remaining friendly and approachable. This is a rare combination. Excellent communicators. Highly recommended ! ! ! “
Julia Spencer commented:
” Colourcube were fantastic with repairing my car door. They chased up my insurance repeatedly and were able to replace my car door in one day. Mike and Liz’s service was wonderful and I would highly recommend Colourcube.”
Carol-Anne Baker commented:
” Great job repairing my car after a rear end bump just before Christmas. All sorted in first few days back at work. Highly recommend for workmanship and customer service.”
Thank you for taking the time to read our latest blog. We hope you found it informative. If you have any questions or would like further information about our services, please don’t hesitate to contact us on 01484 900294. We’re here to assist you in any way we can.
